Privacy Policy

This Privacy Policy explains what personal data is collected when you use the AI Clean mobile application (the “App”) and the services provided through it (together with the App, the “Service”), how such personal data will be used, shared.

BY USING THE SERVICE, YOU PROMISE US THAT (I) YOU HAVE READ, UNDERSTAND AND AGREE TO THIS PRIVACY POLICY, AND (II) YOU ARE OVER 16 YEARS OF AGE (OR HAVE HAD YOUR PARENT OR GUARDIAN READ AND AGREE TO THIS PRIVACY POLICY FOR YOU). If you do not agree, or are unable to make this promise, you must not use the Service. In such case, you must contact the support team via email to (a) request deletion of your data; and (b) cancel any subscriptions using the functionality provided by Apple (if you are using iOS) or Google (if you are using Android); and (c) delete the App from your device.

“GDPR” means the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

“EEA” includes all current member states to the European Union and the European Economic Area.

“Process”, in respect of personal data, includes to collect, store, and disclose to others.

What does personal data mean and which data do We collect and process?

For the purposes of this Policy, "personal data" refers to all data that identifies you or that could be used to identify you, such as:  

- Some of your device details, as when you access our app or login, is received but note that such data is received as disaggregated data (strictly device identifier information), that means that is not associated with a particular User or their personal information, but it only has to do with information concerning the general use that all Users make of our app.

- Information about the use that the User makes of our app (the sections you consult on our app), as for example access to your device to match repeated information by exploring, among others, the contact list, events located in the device calendar, videos and photographs in your camera roll. To this regard, note that we do not store or use the data placed in your device, but we only require you access to provide you with the entrusted services and, therefore,  all information is exclusively located in your device and/or iCloud account;

- Information about the location of your device (that is, your IP address);

- When accessing the app, you will be required for your consent, by means of a pop-up, to enable us to get to know your geolocalization data according to Apple policies. In this sense, you are the sole responsible to allow us to get access, temporarily access while using the app or to refuse access on our part to such data. If you accept, note that you can go to “Settings” on your device, and withdraw such consent at any time.

- Information about your Apple account when you have provided your consent to these platforms to communicate this data to third party partners who develop apps offered through the platforms.

- Data collected from Cookies, as defined in our Cookies Policy below.

In all cases, We only process personal data which is strictly necessary for the fullfilment of the purposes described above. That is, if you provide Us with more information than the one expressly required, you consent to its processing for the informed purpose(s) for which it was granted.

In order to properly provide the services offered within the app, the User must provide Us with accurate, truthful, updated and complete information, being this a reflection of the User’s real circumstances. In this sense, please note that if you provide us via email with information and/or personal data of third parties, you guarantee us that you have obtained their consent and that you have informed them about the purpose of the processing, which is to optimize your device storage memory by deleting duplicate information.

Having said that, if you provide Us with personal data of third parties (adults), you confirm that you have informed them about the purposes for which their personal data will be processed and you guarantee Us that you have obtained their prior and express consent to communicate their personal data to Us.

In light of the above, the Company will not be held responsible if:

- The User is under fourteen (14) years of age. In this sense, it is the sole responsibility of the parents and/or legal guardians to exercise adequate control over their minor children’s/wards’ online activity and to prevent their access to apps whose content is not suitable or recommended for minors. Therefore, the communication of a minor's personal data without the prior authorization of their parents/legal guardians is under the exclusive responsibility of the latter. If We become aware that We have collected personal data about a User under the aforementioned age, We will delete that data as soon as it is possible from a technical standpoint.

- The Company has received an adult’s personal data and/or private information to provide the services offered in the app by a third party who has not requested the adult’s consent to communicate their personal data to us. In such case, the Company reserves the right to  inform the interested person of how their personal data and/or private information has been collected and, where appropriate, We will ask the individual who provided the personal data to the Company to confirm that they requested the consent of the data subject and/or to amend this circumstance, as well as, if appropriate, to suspend the services and/or the User account.

- For circumstances that are beyond our reasonable control, such as being provided with erroneous, incomplete, and/or fraudulent information from you as a User,  you will be solely responsible for the inaccuracy or lack of veracity of the information provided. In this regard, the Company will not be held responsible for the impossibility of providing the Services or for the Services not being correct or complete because the User has not complied with this requirement.

What do We use your personal data for?

Please be informed that you only are required to provide personal data and information that is strictly necessary to fulfill the purposes explained below. In this regard, if you provide Us with more information than is expressly required, you consent to its processing for the purpose(s) for which it was granted.

Having said that, We use your personal data for the following purposes:

- To make available and render the service offered through our app;

- To collect the fees of the subscription plans to the services offered through the app;

- To manage your information queries regarding our app and/or services offered through it;

- To comply with our legal obligations, legal requirements, laws, and regulations and/or to respond to judicial, police or the corresponding authorities’ requirements;

- To protect, investigate, and deter fraudulent, unauthorized, or illegal activity on/through our app;

- To improve our app’s functionalities and services offered by analyzing disaggregated data not associated with a particular user’s personal information.

- To improve the User's experience, based on their preferences, and to show you advertisements related to our app while you are browsing your social media or third party websites.

How We Share Your Information

Since our goal is to provide the best services we can to you, the main sharing of users’ information is with service providers and partners who assist us in operating the services, with other IAC Group companies and, in some cases, legal authorities. Read on for more details about how your information is shared with others.

With our service providers and partners

We follow a strict vetting process prior to engaging any service provider or working with any partner. We use third parties to help us operate and improve our services. These third parties assist us with various tasks, including data hosting and maintenance, analytics, marketing, advertising and security operations. These service providers may have limited access to your information, which is needed to perform their functions, but are not permitted to share or use such information for any other purposes. For example, we use your non-personal information (meaning information that, by itself, does not identify who you are such as device information) for targeted online marketing through tools like Facebook Custom Audience to contact interested parties.

In addition, we may share aggregated information we collect, under any of the above circumstances, with third parties, including advisors, advertisers and investors, for the purpose of conducting general business analysis or other legitimate business purposes. Please note that such aggregated information will not include any information which allows third parties to identity you.

We might share your information with other companies who:

assist us in technical processing operations, such as data hosting and maintenance, finance, legal, HR and accounting assistance, securing our data and systems and fighting against spam, abuse, fraud, infringement and other wrongdoings.

• for legitimate business purposes such as corporate audit, analysis and consolidated reporting as well as compliance with applicable laws.

For corporate transactions

We may transfer your information if we are involved, whether in whole or in part, in a merger, sale, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy or other change of ownership or control.

When required by law

We may disclose your information if reasonably necessary: (i) to comply with a legal process, such as a court order, subpoena or search warrant, government / law enforcement investigation or other legal requirements; (ii) in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; or (iii) to protect and defend the rights, property or safety of our company, our users, our employees, or others.

To enforce legal rights

We may also share information: (i) if disclosure would mitigate our liability in an actual or threatened lawsuit; (ii) as necessary to protect our legal rights and legal rights of our users, business partners or other interested parties and/or to comply with applicable law; (iii) to enforce our agreements or policies with you; and (iv) to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing.

With your consent or at your request

We may ask for your consent to share your information with third parties. In any such case, we will make it clear why we want to share the information.

What is the legal basis for processing your personal data?

We only process your personal data when there is a legal basis for doing so. The legal basis will depend on the reason(s) why We collect and process your personal data. In almost all cases the legal basis will be:

- The consent that you provided Us with for the processing of your personal data in order to be able to provide you with the services offered through the app and other purposes informed at the time of collection of your data. As well as for the purpose of tracking your activity or advertising purposes as for geolocalization purposes when the User enables such option voluntarily.

- The consent you have provided Apple to install similar technologies on your device(s) for the purpose of tracking your activity in these platforms, for example, what applications you have installed or which information you share with third party partners about your browser or device for advertising purposes.

- To comply with our legal obligations and/or to attend administrative, judicial, police, or the corresponding authorities’ official requirements.

- Our legitimate interests in (i) offering an enhanced user experience when you access and use the app and operating it efficiently, (ii) providing advertisements to users according to their interests; (iii) monitoring fraudulent activity in order to preserve the security and integrity of our app; (iv) defending and addressing our rights in the event that a claim regarding our app and/or Services may arise.

How long do We keep your personal data for?

We will keep your personal data only for as long as it is necessary to fulfill the purposes for which they are being processed and, beyond that, your personal data will be retained, and securely blocked, for the necessary retention period to meet our legal obligations and/or for our legitimate reasons (i.e to address claims in connection with the services offered through the app; to finish the investigation of detected fraudulent or illicit activity).

Regarding similar technologies used by Apple to collect and store the information on your device that is later shared with the partners of the services offered by these platforms, we recommend that you consult the Privacy and Cookie Policies of these platforms for information on how to revoke the consent that you have given to them for the installation of similar technologies.

Once the necessary retention period has elapsed, your personal data will be securely deleted from our information systems.

Who do We share the User’s personal data with?

We may communicate your personal data to the following third parties, including but not limited to:

- our main service provider Apple;

- administrative, police or judicial authorities as long as the data is required in accordance with the applicable law and regulations;

- law firms to respond to claims regarding our app or services offered through it;

The third parties mentioned above may have their headquarters outside the European Economic Area (EEA), therefore, your personal data will be object of international transfers. In any event, if a personal data international transfer is deemed appropriate, We inform you that We will only transfer personal data to recipients located in countries that ensure an adequate level of data protection or, failing that, offer the appropriate safeguards required by the current applicable law and regulations on the protection of personal data, in order to ensure that your personal data is properly protected and that your individual rights and freedoms are guaranteed. In this regard, please be informed that the third parties mentioned above are committed with standard contractual clauses approved by the EU Commission certification in case of transfers to the USA.

How do We protect your personal data?

Your trust is very important to Us. For this reason, your personal data is stored confidentially and securely in our information systems. We have established the appropriate technical and organizational measures to safeguard and protect your personal data against illegal or unauthorized access, loss or accidental destruction, damage, use, and illegal or unauthorized disclosure.

Your Rights

We want you to be in control of your information and be aware of your privacy rights, so here are a few key points to remember:

Depending on your location you may have some or all of the following rights in relation to how we use your personal information:

• Access: you may request access to your personal information and receive copies of it;

• Correction: you may have inaccurate/incomplete personal information corrected and updated;

• Object to, or Limit or Restrict, Use of Data: you can ask us to stop using all or some of your personal information or to limit our use of it.

• Deletion: in certain circumstances, you can request a right “to be forgotten” (this is a right to have your information deleted or our use of your data restricted). We will honour such requests unless we have to retain this information to comply with a legal obligation or unless we have an overriding interest to retain it.

• Portability: in certain circumstances, exercise the right to data portability (this is a right to obtain a transferable version of your personal information to transfer to another provider)

• Consent Management: where we rely on consent to process your personal data, you may withdraw consent at any time. You do not have to provide a reason for your withdrawal where processing is based on consent.

If you wish to exercise any of these rights, or wish to object to our use of your information, please write to us at the address listed below and we will consider your request in accordance with applicable laws.

Keep in mind, we may reject requests for certain reasons, including if the request is unlawful or if it may infringe on the rights and freedoms of another person. For example, we may not be able to accommodate certain requests to object to the processing of personal information, notably where such requests would not allow us to provide our service to you anymore.

For your protection, we may ask you to provide proof of identity before we can answer the above requests.

Data Retention

We will store your personal data for as long as it is reasonably necessary for achieving the purposes set forth in this Privacy Policy (including providing the Service to you). We will also retain and use your personal data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

CONTACT US

You may contact us at any time for details regarding this Privacy Policy and its previous versions. For any questions concerning our Service and your personal data please contact us at [email protected].